community manager
Job Description
Want to work with an awesome team on an exciting next-gen AAA FPS?
Even in these uncertain times, the awesome talent at Just Won’t Die Games Studio is expanding! We’re looking for a highly-skilled, driven and technically-minded Community Manager to work on an exciting new and original IP for console, PC and mobile. You’ll play a fundamental role in our development process, working closely with art, design and programming teams to play test, destructively test and report issues clearly and accurately.
We need someone who’s a self-starter, capable of the technical elements of the role - the position requires strong attention to detail with a proven logical and methodical approach to problem-solving and testing.
If you have strong technical knowledge with a passion for games and community management then we'd love to hear from you!
The ideal candidate would have good industry knowledge and a passion for community management across various platforms. The position is in-house based in Cambridge, UK, but for the moment (at least) the whole team is working remotely.
Sound like your thing? Then come join a highly experienced team on this incredibly exciting
and unique project.
Skills and Experience
responsibilities:
Execute the community strategy, with a strong focus on Reddit, Discord and social channels
Regularly engage directly as well as manage our community, and develop your own ideas on how to best approach the audience
Own community communications on all channels in line with the community strategy, and collaboration with the Brand.
Engage directly with our community leaders and build strong, positive relationships.
Provide community insights and understanding to help drive decision-making at JustWontDie
Regularly report on Community status to the wider company
Collaborate closely with all members of the team
ESSENTIAL SKILLS:
We’re looking for someone who’s dynamic
An analytical mindset to build player understanding with a data drive approach
A keen understanding of player behaviour and willingness to learn
Excited by social media (Reddit, Discord, Twitter etc) gaming communities and the latest trends
Ability to work under pressure in a fast-changing environment.
Excellent written and verbal communication skills.
Strong attention to detail.
Proactive and self-motivated attitude.
You are exceptionally savvy and have the skills to develop strong relationships across a complex matrix of internal and external stakeholders
You have 1-2 years of experience in a customer-facing position with a Social Media focus
You are an organised, proven self-starter; able to initiate, prioritise and drive projects from inception, and development to execution and measurement.
Track record of working well within a team.
Previous experience in community management roles.
Ability to work to tight deadlines.
GREAT TO HAVE:
Experience working on First Person Shooter games.
Knowledge of JIRA.
A keen gamer with industry knowledge.
YOU SHOULD HAVE:
A highly positive and proactive work ethic
A team player but also with the ability to work alone.
Excellent communication when collaborating with others is required
A desire to learn and improve.
To apply
You must be eligible to work in the UK
The role is office based in Cambridge - however, due to the current pandemic, you will be required to work from home until further notice
Send your covering letter, CV and portfolio to contact@justwontdie.com
About Just Won’t Die
We’re gamers. We’re powered by passion, and purpose-driven, and although we’ve been doing this for the last two decades, we still wouldn’t trade our day jobs for anything else in the world. Based in Cambridge, UK, the Just Won’t Die team was founded by the multi-award-winning game studio behind both enhanced-reality pioneer PlayFusion and prior to that, Jagex, the UK’s largest independent games developer and publisher.
Collectively, our team has over 150 game credits including some of the best-selling franchises in video game history, multiple Hugo Award nominations and best-selling books, as well as numerous granted patents.
Find out more about us at www.justwontdie.com